Normal view
MARC view
- Customer services-Management.
Entry Topical Term
001 - CONTROL NUMBER
- control field: 45180
003 - CONTROL NUMBER IDENTIFIER
- control field: OSt
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20161107145020.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 161107|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: OSt
- Transcribing agency: OSt
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name as entry element: Customer services-Management.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (OSt)81385: Johnston, Robert. 45178, Service operations management:, 2012.