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Customer relationship management: concepts and cases/ Alok Kumar Rai.
Publication details: New Delhi: PHI Learning Pvt Ltd, 2014.Description: 501pISBN:- 9788120346956
- 658.812 Q3
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Mahatma Gandhi University Library General Stacks | 658.812 Q3 (Browse shelf(Opens below)) | Available | 53219 |
Total holds: 0
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| 658.81 P1 Sales management/ | 658.81 P3 Management of a sales force/ | 658.81 Q8 Sales and distribution management: | 658.812 Q3 Customer relationship management: | 658.812 Q31 Customer service: | 658.812 Q32 Customer relationship management/ | 658.82 Q8 Promotional marketing/ |
Includes index.
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